Like me, you may sometimes wonder why people make the decisions that they do, and I think the well known NLP presupposition covers this incredibly well – The map is not the territory. Essentially, our own internalised perception of the World is only the way we have recorded a situation and need not be the same as somebody else’s recollection. I think this helps to at least begin to explain the initial assertion of the decisions we see being made that perhaps don’t always make sense to us.
What prompted this thinking is the fact that the sales arena is a very complex one – often onlookers would say that selling is selling! However, there is much more to sales than might at first glance appear to be the case, but is this just my MAP?
It is really easy to become drawn into making sweeping statements about people who come from a certain background in sales as being unsuitable for a new and apparently different role – for example, a sales person who has spent a long time in a small company might be overlooked for a sales job in a large corporate organisation, and of course vice versa. This does not necessarily need to be the case. In fact in my experience I have witnessed many successful transitions from small business direct sales to large corporate indirect sales and the same in reverse.
So why does this occur? That’s difficult to say, other than to suppose that experiences have dictated for some people that the experience has been unsuccessful. Perhaps a deeper investigation into the individual’s skills and flexibility, through objective assessments may have uncovered this, and the mistakes may have been avoided and the perception changed.